Atlas provides a sophisticated hierarchical memory system that allows agents and sessions to learn from past experiences and maintain context across interactions.
What: Specific events and experiences
Used for: Recalling past interactions, learning from history
Example: “Last Tuesday, customer X reported issue Y”
agents: support-agent: type: "llm" config: memory_enabled: true memory_scope: "workspace" # Access all customer history prompts: system: | You have access to customer interaction history. Use past experiences to provide better support. Remember customer preferences and issues.jobs: handle-support: config: memory: enabled: true create_memories: true memory_tags: ["support", "customer-{customer_id}"] # What to remember memory_extraction: - customer_preferences - issue_resolutions - successful_approaches